One of the first trends that we are going to see with respect to digital transformation in 2017 is the increased role of adaptability with regards to success. There are going to be changes whether you want them to happen or not, and whether you chase them or not. A major example of this is the way cloud computing evolved the last year.
Users will become more important
It is expected that users would become more important in 2017. In this connection you need to understand the simple thing that the concept of customer experience also includes the people working in your company. As far as digital transformation is concerned satisfying your customers is going to be the major task.
Innovation has to become quicker
It is expected that in 2017 innovations in the domain of digital transformation will happen at a far slower pace than before. The marketplace is always evolving and the one way in which a company can stay relevant in such an environment is by becoming more proactive in its innovations. Less time needs to be taken in testing, judging, and analyzing new technology.
Embracing remote workforce
These days, young professionals want to have flexible working hours and that demand is greater than a good pay package. With increase and consequently greater usage of resources such as bandwidth and mobile technology businesses will be able to employ and also retain the best professionals across the world. Any professional these days would like the opportunity to work from a comfortable location.
Augmented reality and virtual reality
The fact that Pokemon Go has been so successful shows that virtual reality (VR) and augmented reality (AR) are here to stay. Any company that is yet to understand this simple fact can count its days. Previously, only the gaming companies were using them but now their appeal has spread far and wide since they have become easier to use.
More application process interfaces (APIs)
The very notion of digital transformation is related to shadow information technology (IT) and there is always an inherent need to get things done lot more quickly than what is the general norm. So, it is expected that in 2017 more application process interfaces would be the norm of the day.
Stress on analytics and big data
It is really not easy to sum up how important big data is to a business context. It is common knowledge that the business world has an unbelievable amount of precious data but that does not mean that companies are making the most of this. This is expected to change come 2017.
Driven by Internet of Things (IoT)
It is expected that Internet of Things will play a crucial role in driving the digital transformation forward. Just as big data is invaluable to people in the marketing data, similarly Internet of Things gives them exceptional insights into how the customers may be thinking.
Artificial intelligence (AI)
It is expected that in 2017 artificial intelligence (AI) will play a much larger role and they will help with the development of more smart machines per se. Our relationship with everything technological would only become more nuanced in the year ahead and machines will soon be capable of learning and adapting to various environments.
Destruction of silos
The role that the chief information officers played previously is expected to change in a significant manner. In fact, it can be safe to say that the change has been dramatic especially in the past 10 years or so. There are new roles such as Chief Customer Officer and Chief Digital Officer that can be expected to change things around come 2017.